Every effort is made from our end to ensure that customer receives a superior experience.
In case you are unhappy with any of our products or if a product is damaged or missing or not like what you wanted, you have the right to cancel the order or ask for an instant replacement. Your intimation should be conveyed to us within 48 hrs after receiving the order.
Please note that if you would like to cancel an order and the order has not been processed, the request might be looked into for cancellation. If it’s found positive and genuine, your order amount would be refunded to your account. We are not responsible for any delay
However the same will not be entertained if the processing or shipment has already started. mangatraipearls.com may decide at its own discretion if the order is processed or not. In this regard you as a shopper agree that the decision of mangatraipearls.com and not to dispute on the same.
Mangatraipearls.com reserves right to order cancellation in the following cases:
- Order Purchase has limitations.
- Fraudulent activities detected regarding online transactions.
- Incorrect pricing details related to the product ordered.